Refund & Exchange Policy

At Bubblgum, we want you to shop with confidence and love every purchase you make.

If you're not 100% satisfied, don't worry – we've got you covered with our no-fuss return, exchange, and refund policy!

No Fuss Returns:
We believe in hassle-free shopping. If you're not delighted with your order for any reason, simply return it to us within 14 days from the delivery date. Please see refund policy.

Easy Exchange:
Changed your mind or need a different size or colour? No problem! We offer easy exchanges to ensure you get exactly what you want.

Refunds:
If you're unhappy with your purchase, we'll provide a refund minus the cost of the return shipping label ($10).

Condition of Items:
To be eligible for a return or exchange, items must be unused, in their original condition, and with all tags and packaging intact.

Return Shipping:
While we aim to offer free shipping on orders over $100, return shipping costs are the responsibility of the customer. If your order is a refund, and Bubblgum has paid for your return label, the amount ($10) will be deducted from your refunded total.

Fast Processing:
Once we receive your return, our team will process it promptly. You can expect a refund or exchange within 3-5 business days.

Damaged or Defective Items:
If your order arrives damaged or with defects, please let us know immediately, and we'll take care of it.

Non-Returnable Items:
Please check the product description for details.

Clearance or Final Sale Items:
Items marked as clearance or final sale are sold as-is and are non-returnable.

Underwear and Socks:
For hygiene reasons, underwear and socks cannot be returned. Please carefully consider these non-returnable items before placing your order. If you have any questions or concerns, feel free to reach out to our customer support team, and they will be happy to assist you. We appreciate your understanding and thank you for shopping with us!

International Returns:
We accept returns from customers around the world. However, return shipping costs for international orders are the responsibility of the customer.

Return Authorisation:
To initiate a return or exchange, please contact our support team at info@bubblgum.au, and they'll guide you through the process.

Keep Your Receipt:
For smoother processing, retain your order receipt or confirmation email as proof of purchase.

Customer Satisfaction:
Your satisfaction is our priority. If you have any questions or concerns, feel free to reach out to us – we're here to help!

Shopping at Bubblgum is risk-free, and we stand behind the quality of our products.

Thank you for being a part of the Bubblgum family!

Last Updated: 28/5/2023